Welcome to Journal & Bloom's Self-Care Journal Store! We're thrilled to have you here and excited to provide you with products that prioritize your well-being. Please take a moment to review our store policies to ensure a seamless shopping experience, whether you're ordering online or visiting one of our in-person pop-up shops.
Online Orders:
-
Shipping: We offer fast and reliable shipping options to ensure your order reaches you promptly. Please allow 1-3 business days for processing before your order is shipped out.
-
Returns & Exchanges: If you're not completely satisfied with your purchase, we're here to help. We accept returns and exchanges within 30 days of the original purchase date. Items must be in their original condition and packaging. Shipping costs for returns/exchanges are the responsibility of the customer unless the item received was damaged or defective.
-
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
In-Person Pop-Up Shops:
-
Payment: We accept credit/debit cards at our in-person pop-up shops.
-
Product Availability: While we strive to have all our products available at our pop-up shops, inventory may vary. Feel free to contact us in advance if you're looking for a specific item.
-
COVID-19 Safety: Your health and safety are our top priorities. We adhere to all local health guidelines and protocols at our pop-up shops to ensure a safe and enjoyable shopping experience for all customers.
Contact Us:
If you have any questions or concerns about our store policies or your shopping experience, please don't hesitate to reach out to us. You can contact us via email at [Your Email Address] or through our website's contact form.
Thank you for choosing Journal & Bloom's Self-Care Journal Store! We appreciate your support and look forward to serving you.